Training mein thoda support missing tha
Training aur onboarding mein jab kuch galat hua, toh woh handle karna user friendly nahi tha. Jab main software use kar rahi thi, aur confusion hua about call setup, guidance itni clear nahi thi. Support toh theek tha par more proactive help milna chahiye tha. Training material mein kuch cheezein incomplete lagti thi, jaise troubleshooting ke liye specific steps nahi diye gaye the. Software bhi thoda complex laga pehle, aur on errors feedback system tha jo theek se kaam nahi karta tha. Jab automatic updates aaye, tab bhi koi detailed info nahi thi ready ki, jisse aur confusion badh gaya. Database feature ka use karte waqt bhi mujhe awkward moment feel hua because of onboarding ke shortfalls. Payment aur invoice process theek tha, par overall mujhe laga ki onboarding mein practical help aur detailed support missing thi. Bas thoda aur focus hona chahiye error situations par, tabhi smoothly process kar sakti thi main.