Training mein thoda jyada wait aur repetition tha, ek do cheezein missing thi
Training start karte waqt maine socha tha ki onboarding ka process thoda jaldi ho jayega aur har cheez ek baar me samajh aa jayegi. Par reality mein thoda zyada repetition tha jo mujhe time waste lagne laga, especially jab dialer aur calling tools ko dikhaya gaya. Matlab kuch steps baar baar samjhaye jate rahe, aur kabhi kabhi thoda wait karna padta tha jab support se clear instruction ka intezar kar rahe the. Database feature ko use karne mein bhi initial phase mein guidance thodi kam thi, jiska matlab tha ki mujhe khud se search karna pada ki kaise efficiently manage karte hain contacts aur updates. Software ke automatic update ka process smooth tha, par unintuitive labels ne thoda confusion create kiya. Sign-up aur payment process theek tha, invoices jaldi mile lekin kabhi kabhi clarity kam thi ki kis particular feature ke liye charge ho gaya hai. Onboarding mein ek cheez jo mujhe missing lagi, wo thi personalized help jaise ki kisi ek ek step mein hands-on guidance. Telephonic support available tha par kabhi kabhi response mein delay dikha, jo training ke beech frustration badhata tha. Overall, training ke baad clear hai ki kaam karta hai software, par kuch jagah thodi improvements ki zarurat hai.