Training mein thoda confusion sabse bada issue tha
Training aur onboarding ke dauraan mera confidence utna nahi bana jitna main expect kar rahi thi. Jab main pehla session start kar rahi thi, tab kuch instructions clear thi, lekin aage chalke jab advanced features jaise dialer integration aur automatic updates ke baare mein samajhna tha, tab thoda confusion feel hua. Mujhe laga ki training ke materials thode basic the, jaise ki database ko operate karna ya call details check karna, yeh kaafi simple tarike se cover kiya gaya tha. Lekin complex parts jaise ki priority assistance kaise activate karna aur payment system ke invoices ko manage karna, unka mention itna strong nahi tha. Onboarding flow ke dauraan support se jo help mili, wo achhi thi par woh zyada personal touch nahi deti thi jiski zarurat thi. Thoda sa frustration hui ki main apne doubts ko clear karne ke liye baar baar manual padhna para ya telephonic support ke liye call karna para, aur kai baar responses delayed mile. Main yeh nahi kahungi ki training bilkul bekaar thi, kyunki kuch basic cheezein samajh mein aayi aur time ke saath main use karte karte seekh bhi gayi, par overall confidence build karne mein yeh process utna helpful nahi raha jitna maine socha tha. Agar onboarding mein thoda aur structured aur detailed training hota, toh shayad mera experience better ho sakta tha.