Training mein responsiveness hi alag tha
Training aur onboarding ka process shuru mein mujhe thoda overwhelming laga. Jab maine questions pooche toh log jawab dene mein delay karte the, jo ki frustrating tha jab mujhe jaldi se samajhna tha ki software kaise chalana hai. Par ek cheez jo main appreciate kar sakta hoon, woh ye thi ki training material kaafi detailed tha aur steps clear the, jo mujhe manually samajhne mein madad ki. Kabhi-kabhi trainers ka response slow tha, lekin jab wo reply karte the toh woh kaafi thorough explanation dete the. Yeh thoda mujhe balance banata tha frustrations aur hopeful convenience ke beech. Mujhe onboarding flow mein bhi kuch steps thode complicated lage, specially jab mujhe apni details database mein enter karni thi, wasa simple process expect kar raha tha. Payment aur invoicing thoda confusing hoke humko baar baar check karna padta tha ki sab sahi gaya ya nahi. Calling tools ka use seekhna bhi initial struggle tha, dialer thoda glitch karta tha kabhi-kabhi. Support team ke saath baat karne mein penetration kam tha, matlab jaruri baat samajhne mein thodi der lagti thi. Overall, ek taraf se main keh sakta hoon ki training achhi thi, par responsiveness thoda better ho sakta tha, especially jab urgent queries hoti thi.