Training mein response toh achha tha, par thoda aur prompt hona chahiye tha
Training aur onboarding ke period ke dauraan mujhe laga ki support system kaafi responsive hai. Jab queries enter ki, toh kuch cases mein turant hi waapas call ya message mila, jo achha laga. Lekin kuch aur detailed doubts tha jo thode dinon tak pending rahe bina clear kiye. Dialer aur database se related kuch minor problems batane par feedback aata raha, lekin kabhi kabhi follow-up mein thoda delay tha. Jo log instant feedback chahte hain, unke liye ye thoda fauran response nahi ho paata. Onboarding process smoothly chal raha tha, manual aur software dono clear the, lekin agar training team thodi zyada jaldi reply karti toh better experience hota. Sign-up se lekar payment confirmation tak sab theek tha, invoicing mein bhi koi dikkat nahi aayi. Overall mujhe lagta hai ki training ki quality achi hai, support log helpful bhi the, but genuine quick response mein thoda aur improvement chahiye tha.