Training mein repetition aur wait time ki kami thi
Mujhe WFHI ka training aur onboarding experience expected se kaafi alag laga. Jab main sign-up ke baad training session mein gayi thi, tab mujhe laga ki training basic information se zyada kuch cover nahi karta. Jo modules the, unme repetition ziada tha aur main soch rahi thi ki jaldi se practical access milega software ke features ka. Lekin training mein thoda lambe wait time hue jab live support se connect karna tha. Ye delay mujhe frustrating laga kyunki main quickly apna kaam start karna chahti thi. Database feature ka overview tha, lekin use directly software mein implement karne ke steps clear nahi the, jisse mujhe time waste karna pada. Onboarding flow bhi thoda disjointed tha, jis wajah se clarity kam thi ki aage kis step par kya karna hai. Calling tools aur dialer ko use karne ka mauka mujhe training mein limited mila, isse mera confidence kam ho gaya. Overall, mujhe lagta hai ki training mein practical aur interactive sessions ki kami thi, jo mujhe chahiye thi takki main effectively apni workflow manage kar saku.