Training mein problems sahi se handle nahi huye, outcome disappointing tha
Jab main training start kar rahi thi, toh expectations yeh thi ki agar koi galti ho jaaye toh support team quick aur effective solution degi. Lekin situation kuch alag nikli. Kayi baar jab technical problem aayi dialer ya database features mein, toh response slow tha aur clear instructions bhi nahi mili. Jo onboarding steps the, woh thoda confusing lage mujhe, aur jab help maangi toh feedback adequate nahi mila. Pehle jo training maine use ki thi ek aur platform par, vahaan usually sab smooth badhta tha aur mistake pe immediately guidance milti thi, par yahaan ye nahi hua. Outcome yeh hua ki main apni process complete kar nahi paayi as smoothly as planned. Itna toh maanna padega ki automatic updates thik-thak chal rahe hain, par training aur support experience mein improvement chahiye tha.