Training mein kuch surprises the jo socha nahi tha
Training aur onboarding mein jab kuch galat gaya toh mujhe laga ki shayad support utna madadgar nahi hoga, par surprisingly thoda accha reaction mila. Software ke kuch features jaise dialer ka setup jab sahi kaam nahi kar raha tha, toh unka telephonic support jaldi respond kiya aur patience se samjhaya. Lekin overall process thoda slow tha aur har baar baat karte karte thak jaata tha banda. Training modules ke andar jo errors aaye, unko fix karne mein time laga, jo mera time waste karta raha. Mujhe laga tha ki shayad online training aur onboarding zyada smooth hoga, lekin yeh thoda frustrating raha. Fir bhi ek baat achi thi ki support team ki tone friendly thi, jo kabhi kabhi kisi aur jagah nahi milti. Lekin agar main compare karu ki software ki reliability training phase mein kaisi thi, toh decent thi par expected se thodi kam thi. Overall experience mixed tha, par support team ki help worthy lagi jab main technically phansa tha, yeh toh sach tha.