Training mein explanation ki kami thi, kaafi important cheezein miss ho gayi
Boss, training start ki toh laga pata chal jayega sab clearly, par pata chala ki explanation mein bahut kami thi. Jo step-by-step process hona chahiye tha, wo mostly fast-forwarded lag raha tha, aur jab cursor ki baat thi calling tools ya dialer setup ki, toh bahut confusing lag raha tha. Kai baar mujhe laga ki main khud se explore karu kyunki kisi ne clearly nahi bataya. Onboarding process mein waiting tha, par at least automatic updates ke through software thoda refresh hota tha, wo acha tha. Payment aur billing ka system thoda clear tha, par uske alawa telephonic support ya training se clear direction nahi mili. Ye sab milakar, mujhe laga ki jo basic knowledge dena tha wo miss ho gayi. Thoda aur dhyan dena chahiye training ke content par taaki users ko aise confusion ka samna na karna pade.