Training mein ek cheez badiya lagi, baki thoda confusing
Maine training aur onboarding ka experience mixed paya. Jab main software ke different modules ko samajhne ki koshish kar rahi thi, toh kuch cheezein clear thi, aur kuch nahi. Jo easily samajh aaya, woh dialer aur calling tools the — unko use karna straightforward tha, aur training videos mein achhi detail thi. Lekin jab database feature aur automatic updates ke baare mein jaana, toh thoda confusing laga ki mujhe kaunse step pe kya karna hai. Kabhi kabhi aisa lagta tha ki mujhe pura bahut kuch khud se explore karna padega. Jab main onboarding portal pe wapas gayi, toh thoda lag raha tha ki jahan mujhe short cut milega training ke liye, wahan se mujhe zyada time lag raha hai. Thoda circular lag raha hai workflow because main ek jagah se start kar rahi hoon, phir wapas vahi steps repeat karti hoon. Fir bhi ek thing hai jo standout karti hai — customer support responses, jo timely aur helpful the. Overall, main soch rahi thi ki thoda aur structured guide milta toh baaki cheezein better process ho jaati.