Training mein documentation aur guidance ki kami thi
Soch raha tha ki training aur onboarding pe thoda acha experience milega, but kaafi zyada mujhe khud hi samajhna pada software ka use kaise karna hai. Especially dialer aur database features ke liye clear tutorials nahi the, ya jo the wo mujhe confuse karne wale lagen. Jo training module diye gaye the, wo adhure aur sometimes outdated lag rahe the. Onboarding process mein mujhe zyadatar cheezein trial-and-error se seekhni padi, jo frustrating thi. Mujhe lagta hai ki agar ek detailed manual ya live session mila hota, toh bohot farq padta. Haan, sign-up aur payment process ko samajhne mein zyada problem nahi aayi, ye sequence acha tha. Par jab main software use karne lagaa, toh support se contact karna pada jo kabhi kabhi delay karta. Itna toh main kahunga ki jo support mila kuch had tak thaek tha, lekin training mein itni kami ne mujhe bohot zyada time aur mehnat lagani padi khud ko set up karne mein. So overall, training experience disappointing tha aur main improve karne ki umeed rakhta tha.