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Training mein dikkat, next time help ke bina nahi ho paayega

1 out of 51 of 5Unverified experienceTraining and onboarding

Training mein dikkat, next time help ke bina nahi ho paayega

Mujhe training shuru karte hi lag gaya tha ki ye mere liye easy nahi hoga. Software ki cheezein samajhne mein main phir bhi thodi der tak theek tha, par jab call karne aur database use karne ki baat aayi, toh main confuse ho gaya. Manual bahut detailed nahi tha, toh acche se nahi samajh paya ki kis tarah se dialer setup karna hai aur automatic updates se kya kya changes aayenge. Phir support team ko call kiya lekin unka response thoda slow tha, toh ek time tak kaam ruka raha. Overall mujhe lagta hai ki agle baar training ke saath bhi mujhe phir se help chahiye hogi, kyunki system thoda complex hai mera aur main isse independent use nahi kar paunga. Sign-up aur payments toh thik-thak the lekin onboarding phase frustrated kar diya mujhe. Main is experience se ye toh kahunga ki training alone is not enough agar aapko poora samajhna hai to, aur continuously support chahiye. Warna main agle time bina assistance ke iske saath nahi chal paunga, jo ki disappointing hai. I was hoping for a more user-friendly onboarding session, but it turned out mujhe laga ki main baar baar help ke bina ready nahi ho sakta.

Rishi SalviHimachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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