Training mein detail kami thi, khud hi samajhna pada mujhe
During the training and onboarding process, I noticed that kaafi cheezein jo self-explanatory honi chahiye thi, wo nahi thi. Mujhe bahut kuch khud hi samajhna pada, especially jab dialer aur database tools ki baat aayi. Training material thoda insufficient tha aur kaafi generic lagta tha; specific scenarios ke liye guidance kam thi. Support team se queries pochne par milne wali madad bhi thodi slow aur ambiguous thi. Main expect karta tha ki onboarding zyada comprehensive hoga, with clear step-by-step guidance for connecting the calling tools aur handling the automatic updates. Payment and invoicing mein koi issue nahi tha, wo straightforward the, but overall agar ek beginner user ko madad deni ho toh zyada detailed training modules help karenge. Mera suggestion hoga ki WFHI ko apna training program aur onboarding process improve karna chahiye so ki users bina struggle ke software ko full potential tak use kar saken. Yadi wo is point pe zyada dhyan den toh mujhe lagta hai ki naye users ke liye ease of use better hota.