Training mein clarity ki kami thi, proper samajh nahi aayi
Mujhe laga tha ki training sessions se main acche se samajh paungi kaise remote workflow software ka istemal karna hai, par unfortunately poora process itna clear nahi tha. Explanation bahut basic level pe thi, jisme kai important points skip kar diye gaye the, jiski wajah se mujhe lagta hai ki training actual kaam ke liye kaafi nahi thi. Jo calls aur dialer tools the, unka use kaise karna hai, ye achhi tarah se samjhaaya nahi gaya. Onboarding mein bhi kai baar confusion hua kyunki steps ko sequentially demonstrate nahi kiya gaya tha. Main practical knowledge chah rahi thi, par training sirf theoretical thi. Support se bhi jab contact kiya toh response theek tha, lekin wo specific doubts ke jawab nahi de paaye. Payment aur invoice process theek tha, par usse zyada mujhe software ko samajhna zaroori tha jo nahi ho paya. Training kaafi disappointing thi mere liye, aur mujhe lagta hai ki agar clearer instruction aur detail hoti toh use karna zyada aasan hota.