Training mein basic explanations ki kami thi
Training aur onboarding process mere liye bahut challenging raha kyunki clarity ki kami thi. Jab software ke basics samjhaye ja rahe the, toh mujhe lag raha tha ki explanations incomplete ya jaldbazi mein diye ja rahe hain. Mujhe samajhne mein mushkil hui ki alag-alag tools ko kaise use karna hai, especially calling dialer aur database ke features. Har step pe koi na koi important detail chhoot jaati thi, jiski wajah se main thoda confused ho gayi thi aur bar-bar support team ko call karna pada. Onboarding flow mein step-by-step guidance clear nahi thi, isliye mujhe lagta hai ki training me improvements ki sakht zarurat hai. Mujhe aisa nahi laga ki mujhe properly samjha kar ready kiya gaya ho. Software ki automatic updates ke baare mein bhi koi proper update nahi mila, mujhe laga sab chhupa hua hai. Payment aur invoicing process bhi thoda confusing raha, aur mujhe lagta hai ki yeh sab samajhne ke liye mujhe zyada time dena chahiye tha. Overall, mujhe training se waise support aur help nahi mili jaisi ki main expect kar rahi thi, aur us chakkar mein mera experience mundar nahi ho paaya aur frustration badh gayi.