Training mein basic cheezen missing thi, lengthy process bana diya
Mujhe bilkul acha nahi laga onboarding aur training ka experience. Sabse pehle, mujhe lagta tha ki main jaldi se start karunga par training itni detailed aur complicated thi ki samajh mein nahi aaya kaise karna hai. Jo videos diye gaye the, wahan kuch important steps missing thi, jaise dialer ka use karna ya database manage kaise karna hai. Itne saare steps the par clear instructions nahi thi, isliye mujhe baar-baar support team ko call karna pada. Aur wo bhi jab main try karta tha, tab support thoda slow milti thi, mujhe lagta hai fast response milna chahiye tha aisi cheezon mein. Training ka time zyada lag gaya aur main soch raha tha ki thode click aur samajh daalega software, par kaafi confusion rahi. Payment aur sign-up process toh fine thi, par jab training itni challenging ban jaye, toh overall experience frustrating hota hai. Abhi tak main fully comfortable nahi hua hu workflow chalane mein, aur mujhe tha ki onboarding thoda zyada smooth hona chahiye tha.