Training mein baar-baar wahi baatein samjhaani padti thi
Training aur onboarding ke dauraan mujhe lagta tha ki main baar-baar wahi cheezein bata rahi hoon, jo already explain ki gayi thi. Thoda frustrating experience tha ye, kyunki updates ke saath kuch naye steps add kiye jaate the par usmein repetition zyada ho jata tha. Call dialer setup karne mein bhi mujhe thoda rukna padta tha jab process baar-baar repeat karna padta. Lekin database feature ko samajhne mein achha content mila jo kaafi madad karta tha. Automatic updates ne kabhi kabhi naye issues bhi create kiye, jiska zikr training mein nahi hota tha. Training material toh acha tha, lekin thodi aur efficient flow chahiye tha jis mein waiting kam ho aur jaise hi section complete ho next jaldi start ho jaye. Sign-up aur invoicing process toh sahi tha, par mujhe lagta hai ki zyadatar time waiting mein nikal gaya with repeated explanations. Support team ka response time achha tha lekin mujhe lagta hai ki training sessions thode concise hone chahiye taaki sab seekhna thoda easy lage.