Training mein accha aur bura dono mila
Training aur onboarding mein jab bhi kuch galat hua, toh software ya process ne uss galti ko handle karne ka apna tareeka dikhaya. Kabhi kabhi jab steps miss karne lage, toh system ne warnings di jo useful thi, lekin baar baar woh thoda irritating lagta tha. Dialer ya calling interface mein glitches aaye jo frustrating the, aur support ko baar baar call karna padta, jo thakane wala tha. Onboarding sequence par thoda zyada dhyan dena chahiye, kyunki kabhi-kabhi woh clear nahi tha ki agla step kya hoga ya database feature ko kaise optimize karen. Payment aur sign-up process theek tha par jab kuch error aaye toh thoda ummeed thi better handling ki. Overall, jitna acha cheez tha usse thoda kam bura bhi tha. Baar baar software ke updates ke baad issues ki wajah se training mein kuch faasla ban gaya tha, par maine adapt karne ki koshish ki. Support team ki madad toh achhi thi, par time pe resolution kabhi accessible nahi tha jaise chahiye tha.