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training mei jo support rahaa wo kuch kami-puri thi

2 out of 52 of 5Unverified experienceTraining and onboarding

training mei jo support rahaa wo kuch kami-puri thi

Maine training aur onboarding ki process kaafi samay pehle shuru kiya tha, par jab main reflect karta hoon toh lagta hai ki logon ki responsiveness itni achhi nahi thi jitni honi chahiye thi. Jab main apne doubts samjhane ki koshish karta tha toh mujhe kaafi wait karna padta tha replies ke liye, jo thoda frustrating tha. Training ke materials toh the, par unki proper guidance aur timely interaction thodi kam feel hui. Mere liye onboarding thoda lamba process bana kyunki mai jaldi se apne calls aur database workflows pe focus karna chahta tha. Dialer aur calling tools ka use start karna mujhe achha laga par agar training sessions thode zyada detailed aur interactive hote toh main zyada efficiently kaam karta. Mujhe lagta hai ki telephone support agar thoda zyada responsive hota toh mera onboarding better hota. Ab jab main dekhta hoon, toh sochta hoon ki communication aur feedback thoda zyada clear aur fast rahne chahiye tha. Overall, jo training aur onboarding experience raha usme kuch acchi baatein thi, par jin cheezon ki kami thi unke bina mera setup process zyada smooth hota.

Samir MankadLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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