Training me thodi kami thi, continuous support chahiye hota hai
Training aur onboarding ke dauran mujhe laga ki shuruat toh kaafi achhi thi, software ka basic setup aur dialer tools samjhane ke liye sessions theek-thaak the. Lekin jab maine database feature ko apne workflow mein integrate karne ki koshish ki, toh mujhe lagne laga ki ye thoda adhoora hai. Ek baar waale setup ke alawa continuous training support ki kami thi, especially jab automatic updates aaye aur naye features add hue. Mujhe lagta hai training mein ye bataya jaaye ki naye tools aur call workflows ko kaise stepwise adjust karna hai, taaki rozana ke kaam mein dikkat na aaye. Support team kaafi helpful thi lekin kabhi-kabhi mujhe lagta tha ki wo merely generic solutions de rahe hain, jo meri specific zaroorat ke liye perfect nahi the. Payment aur invoice process mujhe samajh mein aaya aur sign-up thik tha, par agar training thodi personalized aur ongoing hoti toh shayad mera onboarding experience aur smooth hota. Koi software jitna complex hota hai, usme behtar training aur onboarding ka hona zaroori hota hai, warna time ke saath challenges badhne lagte hain. Ye missing link mujhe thoda frustrate kar raha hai ki shuruaat me hi sab cheejein clear na ho payi.