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WFHI review

Training me setup ka data entry part achha tha par baaki nahi

1 out of 51 of 5Verified customerTraining and onboarding

Training me setup ka data entry part achha tha par baaki nahi

Main WFHI ke software ke training aur onboarding ke liye register hua tha aur mujhe laga tha ki mujhe baar baar basic setup repeat nahi karna padega. Lekin mujhe bohot frustration hui jab mujhe pata chala ki training me jo setup kiya gaya tha wo mostly one-off tha, yani ek baar hi kiya aur uske baad changes karne par phir se alag tarah se process karna padta tha. Setup me database ko configure karna acha laga, jisme maine apne contacts dal diye the aur system ne unhe organise kar diya. Lekin dialer aur calling tools ke part me mujhe baar-baar naye steps karne pade jo har baar nahi chahte the. Training sessions short the lekin effective conversion nahi hui jo mujhe chahiye thi. Har baar software ki automatic updates ke baad mujhe hop karna padta ki kaunse functions change hue hain. Support team se try kiya baat karne ka, lekin connection kabhi-kabhi poor raha. Mujhe lagta hai ki agar setup process ongoing banaya jaye, yaani ki jaise bhi changes karne hain wo easily ho, toh software use karna zyada asaan ho jayega. Abhi ke liye mujhe lag raha hai ki training aur onboarding wali cheeze mostly ek baar ke liye thi aur baad me jab real kaam start karta hu, toh problems aayengi.

Rishi Leela SarafAssam, IndiaExperience: Published:
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