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WFHI review

Training me onboarding thoda slow tha

3 out of 53 of 5Verified customerTraining and onboarding

Training me onboarding thoda slow tha

Training aur onboarding ka process mujhe thoda lamba laga. Shuruaat me basic steps sikhane me acha waqt laga, jisme logins aur dashboard ka setup clear hua. Lekin jab workflow ko customize karne ki baat aayi, tab confusion badhne lagi. Training material thoda simplistic tha, advance use-cases cover nahi kiye they jisse mujhe apne workflow ko adapt karne me waqt zyada laga. Dialer aur calling tools use karne ki practice session acchi thi, par database integration aur data management tutorial adhura laga. Daily use ke liye jab main software try karta raha, tab updates ke baad kuch naye features add hue jo system ko thoda better banate hain, par ye changes sikhne ke liye mujhe khud additional time invest karna pada. Telephonic support ne kabhi-kabhi question jawab kiye, lekin onboarding ke duran hamesha immediately help nahi mile. Invoice aur payment ka process smooth tha, par onboarding jitna time liya, wo mujhe zyada laga. Thoda aur structured aur detailed training helpful hoti. Overall, starting me thoda challenging tha, but gradually samajh me aaya.

Rishi BhardwajMeghalaya, IndiaExperience: Published:
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