Training me disappointment, onboarding ne sabse zyada stress diya
Maine socha tha ki training aur onboarding process se mujhe kaafi confidence milega remote workflows ko samajhne me, lekin unfortunately ye mera experience bilkul up to mark nahi tha. Jab main training shuru kar rahi thi, tab se lag raha tha ki materials proper nahi hain aur explanations adhura lag rahe hain. Jo call tools aur dialer ke basics clear karne ke liye jo walkthrough mile the, wo mujhe confuse kar gaye the. Database ka use kare bina mujhe nahi samajh aa raha tha ki kaise apne workflow me integrate karoon. Onboarding ke steps bhi thode complex aur poorly coordinated lage, especially jab maine sign-up process complete kiya aur payment details manage ki, toh koi clear instructions nahi thi. Mujhe lagta hai ki telephonic support aur priority assistance ko improve karna chahiye, kyunki mai repeatedly call karti thi aur unke responses satisfactory nahi mil rahe the mujhe. Achi baat ye thi ki software updates automatic aaye, par training material uske baad bhi kafi basic hi raha. End me, mai itni confident nahi thi jitni ki main honi chahiye thi after onboarding. Agar training ko thoda practical aur user friendly banaya jaye toh shayad aur help milegi.