training me clarity ki kami thi, zyada khud samajhna pada
Wfhi ki training aur onboarding experience me thodi kami mehsoos hui mujhe, khas kar jab onboarding flow ki baat aaye. Bahut si cheezein mujhe khud se samajhni pad rahi thi, jisse learning process slow ho gaya. Training modules to theek the, par unka sequence aur detailed explanation kam tha. Dialer aur calling tool ka use kaafi basic samjha diya, lekin kuch advanced functions jana mujhe tha, jisme zyada help nahi mili. Database ke integration par zyada guidance nahi mili, jis wajah se kabhi kabhi workflow me dikkat aayi. Automatic updates ke baare me bhi zyada information nahi thi, mujhe khud seekhna pada ki kab aur kaise unka use karna hai. Payment process aur invoicing smooth thi, par onboarding me transparency chahiye thi. Support se baat karte waqt bhi kabhi kabhi wait karna pada. Overall, main sochti thi ki zyada structured aur guided training di jati toh better experience hota.