Training me clarity ki kami thi, and support bhi help nahi kar rahi thi
Training aur onboarding process mein bahut dikkat hui. Jab bhi koi problem aayi, mujhe lag raha tha ki system ya software expected tarah se work nahi kar raha tha. Jo basic steps the training ke, woh bhi clearly explain nahi hue the, jiski wajah se mere confusion badh gaya. Support se baat karne ki koshish ki, par response slow tha aur unka solution practical nahi lag raha tha. Kabhi kabhi system freeze ho jata tha during calls, aur training sessions mein wo errors pe handle karne ka koi tarika nahi diya tha. Main expect kar rahi thi ki jab software ya dialer mein kuch galat ho toh training ke during uska quick solution milega, but woh missing tha. Onboarding mein mujhe zyada self-learning karna pada, jo frustrating tha. Lagta hai ki thoda aur structured approach aur responsive support chahiye training ke liye taki kaam smoothly chale.