Training materials mein clarity thodi missing thi
Maine WFHI ka training program join kiya aur onboarding flow kaafi structured laga overall, par kuch terms aur labels thode confusing the. Jab dialer setup kar raha tha, toh kuch buttons aur options clear nahi the ki exactly kya karna hai. Labels jaise "Call Initiate" Aur "Connect Status" Jaise shabd mujhe thoda technical lage bina kisi aur explanation ke. Training videos ne kaafi aspects samjhaye, par mujhe feel hua ki thodi aur simplicity honi chahiye thi wording mein, taaki naye log easily samajh saken. Database feature bhi theek tha, par uska labeling aise tha jo mujhe pehle samajh nahi aaya. Overall, onboarding process mein smoothness thi, par thoda sa linguistic adjustment ki zarurat thi taaki training ki effectiveness badh sake. Agar woh apna terminology aur thoda friendly banata toh mujhe lagta ki zyada confident feel karta onboarding ke dauran aur shayad thoda zyada benefit utha pata training se.