Training materials could have been clearer before it clicked

Training materials could have been clearer before it clicked

The initial moments of the onboarding felt a bit confusing because it wasn’t easy to locate specific training modules relating to the dialer or database features. I struggled to find detailed guides which slowed down my progress significantly. However, once I managed to identify the right section and use the call support options, the learning curve did improve somewhat. I expected the training to provide clearer navigation or direct links to critical tools, but overall, the experience reached a turning point when I finally felt the process actually clicked and started making sense.