Training matched what I thought after the second session clicked
The training I received from WFHI was quite in line with what I had expected going in. The onboarding process began with a basic overview, which was somewhat general but gave me a clear idea of the software’s main features. When we moved on to the database management and calling tools, that’s when things really started to come together. It took a bit of time to understand the automatic updates and their effects on workflow but the trainer explained these well. I did not have big surprises and the explanations matched the documentation I reviewed before signing up. One minor drawback was that the pace was a bit slow at times, leading to some repetition especially regarding the dialer's handling. Yet, once I got past that, the onboarding felt complete and useful. The invoicing and payment process was covered briefly but was clear enough. Overall, the training aligned with my expectations and the moment it clicked was during the practical demonstration of the calling and database features.