Training matched some expectations but left gaps I had to fill myself
Before starting, I thought the training and onboarding would give a complete picture of how to navigate the software from start to finish. In practice, some parts did meet my expectations well, especially the modules on using the dialer and managing the database. These sections were straightforward and easy to follow. However, other segments such as troubleshooting issues or handling updates weren’t as clear or detailed as expected. I had to put in extra effort searching through guides and reaching out to support to clarify these areas. The sign-up and payment steps were clear, which was a relief, but the overall training felt uneven in depth. I would say the process required a moderate effort on my part to become fully comfortable using the software as intended, rather than being completely prepared after the training alone.