4 out of 54 of 5Verified purchaseTraining and onboarding
Training matched my expectations, with a minor hiccup
The training program largely met what I had anticipated from the start. It was structured well, covering important aspects of the software including the database, calling tools, and how automatic updates would affect workflow. This made the onboarding clearer and more manageable than I expected. However, I found one small issue with the pacing during some sessions, as certain topics were rushed while others got overly detailed, leading to slight confusion. Telephonic support was accessible but sometimes delayed, which didn’t completely align with my expectations of prompt help. Overall, the experience balanced out well in terms of training versus my initial hopes, with just this one reservation about the session flow.