Training matched my expectations overall
Before purchasing, I had some ideas about what the training and onboarding would include. Upon starting, the general structure and flow of the training matched those expectations quite well. The modules covered the necessary software functionalities and provided adequate instruction on making use of the calling tools and dialer. However, some aspects such as the depth of explanation on the database feature and occasional delays in telephonic support were exactly as I anticipated—not over-delivered but sufficient for basic understanding. The sign-up, invoicing, and payment process also operated as expected without surprises. So, my verdict is that the training met the necessary standards for someone with prior remote workflow experience like myself, but didn’t go beyond those standards in any remarkable way.