I started the training and onboarding with clear hopes because I had read about the topics covered.

I started the training and onboarding with clear hopes because I had read about the topics covered.

I started the training and onboarding with clear hopes because I had read about the topics covered. The initial modules did a good job introducing the software's main features, especially the dialer and database. However, I found some parts of the onboarding flow a bit rushed, making it slightly challenging to absorb all the details immediately. The lessons aligned well with what I expected based on the pre-purchase information, but there was room for improvement in pacing. Calling tools were introduced in a straightforward manner and worked as shown during the sessions, which helped me understand how to integrate them into daily workflows. What I appreciated the most was the blend of software walkthrough with real-world examples that made the training relatable. Yet, I felt occasional pauses or recap moments could have helped reinforce learning. Automatic updates kept the content fresh without any technical hiccups. Support was available, but I hardly needed to use it during training. Overall, this experience was positive and matched the majority of my expectations, though the flow could be improved slightly for beginners who need more time to digest the concepts properly.