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WFHI review

training matched my expectations more or less, with some hiccups

5 out of 55 of 5Verified customerTraining and onboarding

training matched my expectations more or less, with some hiccups

I was expecting a pretty straightforward training and onboarding and mostly it delivered that. The initial setup and dashboard tutorials were what I thought they’d be – clean and easy to follow. That said, the parts about the calling tools and dialer setup had a few moments where things weren’t as clear as I hoped, so I had to pause and rewatch some sections. The database integration training was exactly what I was anticipating, which was great because it helped me fit the tool into my workflow. Overall, I liked how automatic updates and support were explained, though the training felt a bit light on practical examples for calls. So, it mostly matched my expectations but I think making the training a little more detailed in some parts would help. Still, it was a pretty smooth experience and not too overwhelming which I appreciated.

Ranjana GhoshMadhya Pradesh, IndiaExperience: Published:
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