Training matched my expectations, ended up quite useful
I had some initial ideas about how the training would go, and thankfully the actual experience mostly met those hopes. The onboarding was explained in a straightforward manner, and while there was some jargon at first, the sessions helped me piece everything together. I did find myself looping back often to certain parts of the process, especially around the dialer and how it integrates with the database, but that’s probably because I’m not naturally tech-savvy. Over a few weeks, what seemed complicated started to make sense, thanks in part to the gradual pace of the training. I kept thinking about whether I’d get more individualized attention, but honestly, the group sessions covered what I needed. I particularly liked how the automatic updates kept things fresh and encouraged me to revisit features I had overlooked. So even if some moments felt a bit slow or roundabout, the end result was that I feel confident using the platform now, which is what mattered most to me.