Training matched my expectations but might not suit every pace
Reflecting on the training and onboarding process after some time, I can say it matched what I was expecting from the outset but with a bit of nuance. Initially, the training sessions were structured and conveyed key features of the software, especially the calling tools and database management. This was helpful to get started smoothly. However, I have found that the pace and depth of the training might not suit everyone. For someone who prefers a slower introduction or more practice sessions before moving forward, this might feel a bit fast or too dense. I appreciated the follow-up resources and telephonic support which helped fill in gaps after the initial training. The onboarding flow itself was fairly straightforward, though I did wish for some more practical examples in the early stages to better understand the ongoing updates and their impact. If a person is self-motivated and comfortable with independent exploration after the training, this system will work well. For others who require more hand-holding, it could feel somewhat challenging. This is my take after using the software and attending the training over a couple of months.