Training matched most but not all expectations

Training matched most but not all expectations

I thought the training would be entirely hands-on with continuous updates, but it was mostly concentrated on initial setup and software navigation. That part stood out to me because I expected ongoing training updates as features evolved or as I needed more advanced tips. The basics were clearly explained and aligned with what I hoped for. The dialer and database tutorials were good but could have delved deeper into advanced troubleshooting, which I anticipated from the start. Overall, the training met expectations but the lack of extended support or follow-up training left a small gap in what I had hoped to gain from the onboarding experience.