Training matched expectations except for pacing
The training and onboarding modules overall aligned well with the description provided before I started. I appreciated how the initial sessions were clear and provided a good foundation both on using the calling tools and managing the database. However, I noticed that certain parts of the training felt rushed, especially when covering the more advanced software features. This made it a challenge to fully absorb everything on the first go. Still, the available resources and telephonic support helped fill in those gaps. I expected a balanced pace throughout, so the uneven speed was a minor disappointment in an otherwise positive experience.