Training matched expectations but took longer than thought
Before starting, I expected the training and onboarding to be quite quick, probably a few days. In reality, it stretched over about two weeks, mainly because the system has many features like the dialer, database, and automatic updates that required detailed walkthroughs. The training modules themselves were comprehensive and well-structured, which I appreciated, but it meant investing more time than I initially planned. This length allowed me to grasp the nuances of the software better, especially the calling tools and how to handle the invoicing process seamlessly. So while the longer time commitment was unexpected, it paid off in giving me confidence to use the platform autonomously. The onboarding flow was clear, but integrating all components into my workflow was a gradual process. Overall, the experience was positive because the extended time actually helped more than it hindered, though it might require users to plan more time than just a day or two.