Training matched basics but one standout gap

Training matched basics but one standout gap

I found that the onboarding and training generally matched what I had expected, covering the main functionalities and giving a good general overview. The sessions prepared me reasonably well for using the calling tools and managing the database feature. That said, one part that stood out was the lack of troubleshooting examples during training. When I faced a minor app glitch later, I wasn’t fully sure how to proceed immediately, which caused a brief hold-up. So while the training was helpful for most parts, I expected more depth around common technical issues. Apart from that, everything else lined up with my preliminary understanding and seemed fair and practical for someone new.