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WFHI review

Training matched and missed my expectations

3 out of 53 of 5Verified customerTraining and onboarding

Training matched and missed my expectations

Before starting training, I thought it would be a straightforward process focused heavily on hands-on use of the dialer and software tools. The initial sessions did align with this, with clear instructions and detailed videos helping me understand database management well. However, I found the onboarding flow a bit slower than expected, and some updates seemed to arrive without clear communication which was a bit frustrating. Telephonic support was generally helpful, though not always instant. In the end, the training gave me a decent foundation but I had to figure out some things by trial and error which wasn't ideal. So if I explain to a friend, I'd say it worked well to a point but still left me wanting more clarity and speed during the early phase. It's a balanced experience that may improve with more active follow-up and documentation from their side.

Nikhil SundaramTamil Nadu, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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