training manuals were spot on, but finding help wasn’t
You offer a pretty comprehensive training section that covers essentials quite well, which I appreciated early on in onboarding. The step-by-step videos were clear and useful for setting up the calling tools and getting familiar with the database functions. However, when I needed to dive deeper into more complex workflow customizations, finding detailed guidance was tougher than expected. Some menus aren’t exactly intuitive, and the search feature in training sometimes missed relevant content. It felt like there was solid knowledge there, but it wasn’t always easy to discover the right bit when I needed it. While the sign-up and invoicing parts were well explained and manageable, the ongoing learning path could use better organization and clearer in-app directions. Overall, you gave me some good foundation but I ended up figuring out a fair bit on my own, which was okay but not ideal. The training gets the basics right but could improve on guiding users through advanced features more smoothly.