Training mainly setup once, but onboarding stood out
The training involved both one-off setup tasks and ongoing adjustments to get used to the dialer and database features. Much of the initial onboarding focused on configuring the software to match my workflow, which required a fair amount of attention. However, after the initial setup, the regular use of the software barely needed extra training. The onboarding materials were comprehensive and presented clearly, which helped shorten the learning curve. Most adjustments after the first stage were minor and could be handled without additional guidance. Still, the ongoing automatic updates meant there were sometimes new features that required quick review but nothing too disruptive. What stood out most was the onboarding sequence itself — it was organized in a way that made it easy to get started despite the complexity of the software. This combination of initial effort and smooth continuation made the experience adequately balanced.