Training made onboarding easy, but searching could be smoother

Training made onboarding easy, but searching could be smoother

I found the training and onboarding flow pretty straightforward, which was a relief when I first signed up. Right away, the initial modules provided clear guidance on how to set up my profile and start using the core calling tools. The step-by-step approach really helped me avoid feeling overwhelmed at the very start. However, when I tried to look up some specific features in the help database later on, I noticed the search function wasn’t always responsive or accurate. That slowed me down a bit and felt like a minor hiccup in an otherwise good process. Overall, though, the training delivered what it promised and made me confident enough to use the software regularly without confusion.