Training Made Me Think But One Step Helped Most
I went through the onboarding and training offered by WFHI with a view to feeling confident in using their remote workflow system. Some parts worked well, like the clear explanations of the database features and how to use the dialer during calls. These helped me get started and understand the basics fairly quickly. However, the training also had sections that felt too general and didn’t address the specific challenges I faced, which left me somewhat unsure about whether I fully understood the software’s potential. The sign-up and payment steps were straightforward and well documented. What stood out to me was when we did the live calling practice, which made me realize how much I still needed to learn and practice outside the training sessions. The telephonic support was accessible but not always immediately responsive, which sometimes slowed my progress. Overall, I feel cautiously optimistic about using the system regularly, but I think I would need to seek help or additional resources again to gain more confidence in some areas of the software.