Training looked fine in ads, par asli mein poora follow nahi hua
Maine training aur onboarding ke liye expect kiya tha ki sab kuch step-by-step, detailed aur easy-to-understand hoga, jaisa ki unhone apni website mein bataya tha. Lekin jab main training session mein gayi toh mujhe laga ki kuch parts toh thik the, jaise basic software introduction aur dialer ka use seekhna. Par jo main chah rahi thi ki workflow par practical guidance mile, woh poori tarah nahi mili. Onboarding mein bhi thoda confusion tha regarding database access aur updates ke bare mein, jise clear explain nahi kiya gaya. Payment aur invoicing system ka overview tha, par mujhe lagta hai woh sirf superficial tha. Support team ki madad se kaafi cheezein samajh aayi, par yeh training jo expect ki thi woh pura nahi tha. Agar yeh thoda aur personalized aur detailed hoti, toh main zyada confident feel karti apni remote workflow tasks ko leke.