Training left me uncertain for next time
I tried to complete the onboarding training but found that some parts were too generic and not tailored to my specific workflow, which made me hesitant about going through the process alone in the future. While some modules like the database feature introduction were explained fairly well, others like the dialer use felt rushed and lacked depth, leading to confusion. The automatic updates changed interfaces often enough that I felt I’d need support again soon when I encounter those changes. Telephonic support was reachable but didn't fully clarify all doubts quickly. Because of this, I doubt I’d feel confident repeating the setup on my own next time without extra help.