Training left me uncertain

The training and onboarding process feels rather underwhelming once you complete the initial modules. While the dialer setup was covered, I didn’t feel truly confident using it independently. The database feature could have been better explained; it left many details unclear and I often had to guess how to integrate it into my workflow. Automatic updates were smooth, which was the only aspect I found satisfactory. Sign-up and payment procedures worked without issue, but they don't contribute much to my comfort with the software itself. Telephonic support offered some help, though it was sometimes slow to respond. Overall, I’m left uncertain about how well-equipped I am to fully utilize the platform yet.