Training left me still needing a lot of help
I’ve been through the training and onboarding process, but honestly, I still find myself needing assistance every time I go back to it. Perhaps I’m not the quickest learner, but the training felt too generic at some points and didn’t quite address the issues I encountered later when using the software on my own. The parts about using the dialer and managing the database were especially tricky. Even with the material provided, I ended up calling the support team multiple times, hoping for clearer guidance. They were generally polite and tried to help, but I couldn’t fully solve my doubts without more hands-on support. On the plus side, the sign-up and payment process was straightforward, and updates to the software didn’t cause any trouble. Still, I expect if I return to this later, I will probably need more help next time to get back up to speed because I don’t feel completely confident handling the workflows solo yet.