Training left me quite mixed; one session really stood out
Reflecting back on the training experience, I ended up feeling a bit torn. On one hand, the general flow of the onboarding was smooth, with clear videos and detailed documents that covered most bases. On the other hand, I struggled with the practical application aspects, especially coordinating between the software features and my existing workflow. The one session that really stood out for me was the live Q&A bit. That helped clarify doubts and boosted my confidence more than any other part of the training. After completing the program, I do feel reasonably confident to navigate the software independently, but some integration steps still require occasional reference back to the materials. Billing was straightforward, and signing up went smoothly, which alleviated some initial worries. The dialer and database features worked as expected, though I think a few improvements in usability could help future users. Support was available but not exceptionally proactive. Overall, the training made me feel prepared but I think it could benefit from more hands-on labs or practical sessions to elevate user confidence fully by the end.