Training left me pretty confident
Reflecting back on my time with WFHI's training and onboarding, I feel generally satisfied and more confident than when I started. The process wasn’t instantaneous, but by the time I completed the modules, I understood how to navigate the software and use the calling tools effectively. The step-by-step guidelines were clear enough to build my knowledge gradually. However, there was this one moment when I struggled to connect the database with the dialer, and the training didn't cover that in depth, which made me pause. Still, the telephonic support helped clarify things, reassuring me that assistance was available. Though it wasn’t perfect, the consistent updates and useful examples during onboarding gave me a solid foundation. Overall, I would say my experience was positive and it prepared me well enough to use the WFHI system with reasonable confidence now.